Food And Safety Policy
Maltras International (Pvt) Ltd
Maltras International (Pvt) Ltd is committed to supplying clean, safe teas and herbal teas in various forms that are suitable for human consumption, fully complying with all applicable local and international standards, regulatory requirements, and customer expectations.
Our food safety commitment is founded on a robust Food Safety Management System based on HACCP methodology, ISO 22000:2018, and FSSC 22000 standards, and is driven by the following principles:
- Identification, evaluation, and effective control of biological, chemical, and physical hazards throughout the supply chain.
- Understanding and managing internal and external factors, including associated risks and opportunities relevant to food safety.
- Clear communication of food safety policies, standards, and requirements at all organizational levels, and to relevant internal and external interested parties.
- Rigorous focus on Critical Control Points (CCPs), Operational Prerequisite Programs (OPRPs), Prerequisite Programs (PRPs), Standard Sanitary Operating Procedures (SSOPs), and Good Manufacturing Practices (GMPs) to ensure consistent food safety performance.
- Commitment to regular review and continual improvement of the Food Safety Management System to maintain its suitability and effectiveness.
- Encouraging active involvement of all employees and fostering a strong food safety culture across the organization.
- Establishment and monitoring of measurable food safety objectives and targets to drive performance.
- Strong leadership demonstrated through top management commitment and support for food safety initiatives.
This policy is communicated to all employees and stakeholders, is maintained as documented information, and is reviewed periodically to ensure continued relevance and effectiveness.
What this privacy policy discloses
- Information that we collect and how we manage them
- How do we collect your information?
- What do we do with your information
- Third-party privacy policies
- GDPR Data
- Protection Rights
- Children’s information
- Contact us
All information that is collected depends on your actions within the website. Your personal details such as your name, email, and contact number are retrieved for any future purposes when we need to contact you. In addition to this, any other analytical information required to improve Battler will be collected.
We do not retain information more than it is necessary. We only store all information only until it is needed for the specific purposes it was collected for. This retention period may vary from different situations and requirements. Once the information passes the specific retention period, it will be securely disposed of.
We respect each and every one of your rights and privacy. You have the right to update your information and ensure that your personal data is accurate and up to date to avoid any misunderstandings. Furthermore, if any individual requests for their personal information to be removed we hereby follow the request as any website is bound by law to delete any user information if requested according to the GDPR (General Data Protection Regulation). By contacting Battler through info@battlertea.com, you have every right to request your information to be updated or removed.
What do we do with your information?
- Log Files
The information collected for Analytics through the website is known as ‘Log Files’. These files log user information when you visit Battler and track all actions done within the website. All hosting companies do this as a part of their hosting services’ analytics.
These log files include information such as demographic information of the user, the browser type, number of clicks, Internet Service Provider (ISP), and date with a timestamp of when the website was accessed. We follow a standard procedure when all this information is collected and it will only be used for the required purposes. The main purpose this information is collected is to analyze what the user does to improve the user experience of the website for future visitors.
- Analytics
To measure Battler’s Analytics we use Google Analytics. The log files that are collected are used by these tools to give us an idea about how well the website is doing and what areas could improve for future visitors. Such information is valuable for Battler to make sure all our visitors have a seamless experience within the website. The information collected is always protected in a standardized manner as both the third-party integrations and Battler follow all policies to protect them.
- Cookies
Cookies, also known as browser cookies, are small encrypted text files located in the browser directories. These files help web developers to navigate within a website efficiently to help perform certain functions. Battler does not use any cookies to get information from our users, but as we use third-party integrations, there can be instances where you would have to accept any cookies. Cookies are created when a user’s browser loads a particular website and the user information is stored in these to identify regular visitors to provide a customized experience. In addition to this, cookies regulate how ads, widgets, and other elements function on a website.
Third-party privacy policies
Battler does not have any access or control over the cookies that are used by the third-party integrations. As we do not have any control, we kindly request you to refer to the respective policies of these third-party sources as it may include information about how their procedures take place. In addition to this, if needed, they too will provide instructions on how to opt out from certain options.
GDPR – General Data Protection Regulation
These data protection regulations allow any individual to have easier access to the data that is collected and help to manage their own information. According to these regulations, any user has the right to request access, update, and remove their personal information when needed. The full GDPR rights for individuals include 7 regulations about the information that is collected:
- Must be processed lawfully, fairly, and in a transparent manner.
- Must be collected for only specified, explicit, and legitimate purposes.
- Must always be the adequate amount that is needed.
- Must be accurate and up to date.
- Must not be kept any longer than necessary.
- Must be processed in a manner that ensures the security of personal data.
If you have a request to make to Battler regarding any of these regulations, please contact us at info@battlertea.com. We will respond to you within one month of clarification of your matter. More information about the GDPR Rights can be accessible through the General Data Protection Regulation (GDPR) – Official Legal Text.
Children’s information
One of the main concerns at Battler is protection for children while using the internet. While we encourage parents to acknowledge and guide children’s activities on the internet, Battler does not knowingly collect any personally identifiable information from anyone under the age of 13. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
As we need to rely on consent as a legal basis for processing your information, a child would require consent from a parent. Therefore, we may require parental consent before we collect and use children’s information.
One of the main concerns at Battler is protection for children while using the internet. While we encourage parents to acknowledge and guide children’s activities on the internet, Battler does not knowingly collect any personally identifiable information from anyone under the age of 13. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
As we need to rely on consent as a legal basis for processing your information, a child would require consent from a parent. Therefore, we may require parental consent before we collect and use children’s information.
Contact us
If you have any questions about Battler’s privacy policy, please do not hesitate to contact us through info@batttlertea.com. We are open to any suggestions that you have!
